- Platforms & Spaces
- Order Management
- Ordering Process
- Established Metrics
- What is Lit.so?
Lit.so is a platform where advertisers can rent advertising spaces from influencers. It streamlines the collaboration process, offering tools for communication, order management, ratings, and more.
- What are the benefits of using Lit.so compared to direct outreach?
Lit.so streamlines the collaboration process, offering tools for efficient communication, a structured order management system, a ratings and reviews mechanism for trust-building, and a mediation team for dispute resolution.
- How do I know if Lit.so is the right platform for my brand or influencer profile?
We cater to a wide range of brands and influencers. By exploring the available spaces and the types of collaborations on our platform, you can gauge if our community aligns with your objectives.
- How does Lit.so ensure a safe and professional environment?
We prioritize user safety with features like a messaging system to facilitate clear communication, a mediation team to resolve disputes, and a rating system to build trust within the community.
- How can I place an order with an influencer?
Browse available spaces, select one that aligns with your brand, and place an order directly.
- What is the Portfolio feature?
It allows advertisers to set up their brands/products/services as attachable listings, providing influencers with a reference "brand package" when reviewing an order.
- What if I’m unsure about which influencer space suits my brand?
You can utilize our search and sorting features to explore influencer spaces. Additionally, checking influencer ratings and the "Established Metrics" can provide insights into the effectiveness of potential collaborations.
- How can I enhance my visibility on Lit.so?
Keeping your profile updated, actively engaging with advertisers, delivering quality work on time, and earning positive ratings can enhance your visibility and attractiveness to potential collaborators.
- How do I become an affiliate on Lit.so?
Every influencer is automatically an affiliate. Share your unique affiliate link to onboard new influencers and earn commissions.
- How does the rating system work for influencers?
After an order is completed, both parties rate their experience. Ratings appear on user profiles, portfolio references, orders, and searches. They influence search results, making honest reviews vital.
- How do I address or dispute a negative rating?
Contact us with relevant details and supporting proof if you believe a rating is unjust. Our mediation team will review the information and may choose to amend or remove the rating.
- What is the “Established Metrics” system and how does it benefit me?
"Established Metrics" is a feedback system where advertisers provide insights into the engagement of your space post-collaboration. This aggregated data, combined with the "Lit Score", offers potential advertisers a data-driven perspective on your effectiveness.
Billing and Payments
- What’s the revenue share for influencers?
Influencers earn 70% of the price they set for their space. We retain 30% to cover platform development, improvements, and processing fees. In special cases, we might offer custom revenue share rates.
- Are there any fees for influencers beyond the platform’s revenue share?
The primary deduction is the platform's revenue share. There are no hidden charges. Any updates or changes to our pricing structure will be communicated transparently to our community.
- Is there a way to set up automatic recurring payments for ongoing collaborations?
Yes, our billing area supports recurring payments, allowing advertisers to easily manage and track their subscriptions with influencers.
- How can I manage my recurring payments?
Advertisers can manage their recurring payments from our billing area. Subscriptions can be canceled anytime before the next payment date.
- I’m facing issues with a transaction. How do I get a refund?
If an order doesn't go as planned, you can request a refund from the influencer. If there are issues obtaining a refund, you can open a dispute and request mediation from our team.